ocr: CREATING AN END-USER RAINING PROGRAM Factors that influence training Nev applications Application upgrades Organizational mission changes New netwerk services Ofresources Determine training requirements Develop a training plan Designand create: training materiais (suchias.overnead: slides andicourseware) implementtraining sessions, Figure 1. It's critical to assess changes within your organization and its nelwork before developing and executing end-user training programs.
